Shipping and Handling:

In most cases your giclée prints are directly shipped from the studio within 24 hours of order confirmation otherwise we shall contact you via email or direct call to inform you on the exact shipping date.  We ship by Ground FedEx, UPS, and US Postal Service for faster delivery you must arrange this option with us.  An order can only be shipped to a confirmed address.

Packaging for canvas prints larger than 16” x 20” are rolled and packaged in special spiral double wall “crush proof” shipping tubes.  Canvas prints 16” x 20” and smaller as well as all linen paper prints are insulated and shipped flat in “crush proof” heavy duty mailers.  You will receive a confirmation number via email as well as a tracking number (if available) for your shipment.

Frame Assembly Services:

Unless otherwise specified before shipping giclée canvas prints are not stretched on stretcher bars and are not framed with custom or standard frames likewise giclée linen paper prints are not framed, glassed, or matted before shipping.

We offer custom framing for giclée canvas prints which includes stretching canvas on ¾ inch and 1 ½ inch bars and customizing the art piece with the best frame found to compliment the piece.  Pricing guide and examples of giclée canvas prints complete framing assemblies for custom framing is a click away.  For more details go to FAQ

We offer custom framing for giclée linen paper prints which includes sizing prints for single, double, and/or triple matting and selecting picture glass i.e. glare, non glare, and museum clear and choose the best framing possible to customize the art piece for style and symmetry.  Pricing guide and examples of giclée linen paper prints complete framing assemblies for custom framing is a click away.  For more details go to FAQ

We offer custom framing for both of our giclée formats with obvious limitations; there is no way we can blindly choose the best frame to match our clients décor moreover with the vast colors, textures, and cuts of mats in limitless combinations it would be impossible to match a linen paper print to a client’s décor therefore clients personal choice of framing is non refundable.

For custom framing please contact us and give us your specifications for the custom frame you desire for your art print.

Easy Returns Policy (ERP):  
We take great pride in our reputation for quality and excellence and for any reason you are dissatisfied because your art print lack these values you may return this work within 21 days of date of purchase for a credit or refund upon your notification to us.

When shipped back artwork must be in original condition and sent back in the original packaging.  We regret not being able to extend our return policy on art prints with personalized custom framing.

To return the piece you must contact us first.  After we issue a Return Authorization Number (RA#), pack your artwork securely include your original packing slip.  Send the package insured and via a traceable shipping method to the address we provide via email confirmation of departure date.

You are responsible for the cost to return the artwork to us.  No COD’s will be accepted.  Shipping charges will not be credited in any form.    

Your Privacy:We totally respect your privacy and your personal information is kept in total confidence with us therefore we do not sell, rent, or loan any identifiable information regarding our clients.